Journal article
Effectiveness of performance measurement framework on manufacturers supply chain – case of Saudi Arabia

Research Areas
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Publication Details
Subtitle: case of Saudi Arabia
Author list: Wael Hassan El-Garaihy
Publisher: Emerald
Publication year: 2021
Volume number: 19
Issue number: 2
Start page: 174
End page: 194
Number of pages: 21
ISSN: 1472-5967
Web of Science ID: 000607392400001
PubMed ID:
Scopus ID: 85100183331


This study aims to provide a collaborative supply chain system using a combination of two already existed methods, i.e. levels of decision-making and supply chain operation reference (SCOR).


A two-phase methodology was conducted based on field analysis and survey analysis. Field analysis included a critical analysis of literature related to supply chain performance measurement and identified related indicators.


In a survey analysis, a questionnaire was developed to test the established indicators from managers and employees of manufacturing companies. It formulated a novel model for the performance measurement of the supply chain (SC) which included 4 factors (customer, efficiency, flexibility and product), with a total of 31 sub-components.


The structure provides a tied horizontal (SCOR) and vertical (progressive decision) in relation to the …

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Last updated on 2021-17-10 at 09:06