Journal article
Determinants of Financial Inclusion in Egypt

Research Areas
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Publication Details
Author list: Mohamed Noureldin Sayed, Amir Shusha
Publication year: 2019
Journal: Asian Economic and Financial Review
Volume number: 9
Issue number: 12
Start page: 1383
End page: 1404
Number of pages: 22
Web of Science ID:
PubMed ID:
Scopus ID: 85077607810

The purpose of the study is to evaluate the determinants of financial inclusion in Egypt.
Specifically, the present study seeks to determine whether access to financial services,
usage of financial service, and knowledge levels of the financial services have
determined financial inclusion in Egypt. The descriptive research design has been
adopted while targeting 470 managers in commercial banks operating in Egypt. All
questionnaires have been returned fully answered and fit for analysis. Going by the
descriptive and inferential statistics on the use of financial services, it is evident that a
large number of consumers in Egypt have integrated different financial products and
services in their consumption process. In respect to this, the availability of different
financial services and products influences the consumption of financial services. The
research study further underlines the centrality of religion in influencing consumption
of financial services in Egypt. Concerning this point, it is imperative for financial
institutions to consider integrating religious principles in designing financial products
and services in increasing consumption of financial services amongst consumers. There
is also a significant effect of knowledge levels of financial services and consumption.
The findings of this study reveal that despite the high rate of uptake of different
financial services and products, it is imperative for financial institutions in Egypt to
consider diversifying their financial products and services. The study recommends that
financial firms should develop diversified financial products in order to align with the
customers’ needs. Amongst the financial products and services that should be developed
relate to banking and insurance products.

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Last updated on 2021-19-09 at 14:33